FREQUENTLY ASKED QUESTIONS
Nope! If your zip code is 59330, you will have the option of local pick up or paying for shipping during checkout.
If you choose the pick up option, I will contact you when your order is ready and make arrangements for pick up. If you are local and pay for shipping, I will ship the product(s) to you.
Earrings have a flat rate shipping price of $4.99.
Custom signs have a flat rate shipping price of $14.99 plus $5.00 for each additional sign.
Ready to ship signs and custom leather products have a flat rate shipping of $9.99.
If you have multiple items, the shipping charge will be the higher flat rate price. (Ex. If you purchase earrings and custom coasters, the shipping rate is $9.99.)
Yes! We LOVE custom orders. Being able to create something that you’ve been dreaming of is so much fun! We have a laser machine which allows us to cut and engrave. We also do leather work. Don’t hesitate to contact us about an idea you have… We’d love to hear from you!
No. Our earrings are made out of genuine leather which has a top (smooth) side and a bottom (suede) side. The printing or embossing on the leather is only on the top side.
We use high quality 304 stainless steel hardware for our earrings. It is not nickle-free, but it is considered hypoallergenic! It is the best hardware that we have found and loved. Our “sensitive ear” customers have loved it, too! Most of our earrings have kidney hooks on them–our favorite!
If you are unhappy with your purchase, please contact us! We want you to love everything that we make for you 🙂
All purchases of custom made products are final sale and there will be no returns or refunds of any kind. For any other purchases that you would like to return, please contact us within 14 days of your items delivery. Customer is responsible for paying return shipping charges.